Introduction

We at Vivekanand Hospital are committed to safeguarding the privacy of our patients and website visitors. This policy outlines how we handle personal data in compliance with the legal framework in India. We aim to transparently describe what personal information we collect, how it is used, stored, and shared, in accordance with the Information Technology Act, 2000 and associated Privacy Rules.

Information Collection

The website may collect personal data, including but not limited to names, addresses, email addresses, and medical information when you complete forms or when you contact us. The data collected are vital for providing personalized and efficient healthcare services. Cookies and similar technologies may also be used to enhance your online experience. Explicit consent will be obtained where required, ensuring compliance with Indian legal standards.

Use and Processing of Information

Collected personal information is primarily utilized to improve service delivery and patient care. This information helps us understand patient needs, personalize medical recommendations, and streamline communication. Statistical insights derived from aggregated data are used for upgrading our healthcare facilities. Patient information will never be used for any purposes outside those explicitly stated without prior consent.

Information Security

The security of your personal information is of utmost importance to us. Vivekanand Hospital employs industry-standard security measures, including encryption and secure access protocols, to protect data from unauthorized access or misuse. Regular security audits and staff training are conducted to ensure ongoing privacy compliance. In the unlikely event of a data breach, we are committed to timely notifications as per legal obligations.

Sharing of Information

Vivekanand Hospital may share personal data with healthcare partners strictly for purposes related to patient care and medical treatment. These partnerships are established only when they meet our strict data privacy standards. Except as described above, personal data will not be disclosed to third-party entities without consent unless mandated by law. We ensure all data-sharing agreements comply with relevant privacy laws in India.

User Rights and Choices

Users retain the right to access, correct, or delete personal information held by Vivekanand Hospital, in line with legal requirements. Requests for data modification can be directed to our data protection officer via [email protected]. We are dedicated to responding to queries promptly and ensuring user rights are respected as per Indian privacy regulations.

Third-Party Websites

Our website may include links to external websites for informational purposes. Vivekanand Hospital is not responsible for the privacy practices of these other sites. We recommend reviewing the privacy policies of any third-party websites accessed through our site to understand their data collection practices fully.

Children's Privacy

Vivekanand Hospital does not intentionally collect personal data from individuals under the age of 18 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately to remove such data from our records, ensuring compliance with children's data protection regulations.

Amendments to this Policy

Our Privacy Policy may be updated periodically to reflect changes in the law, technology, or our services. We underscore the importance for users to review this policy regularly to remain informed about how their data is protected. Users will be notified of significant changes via email or prominent notices on our website.

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at Arjun Mehta, 221B Baker Street, London NW1 6XE, United Kingdom, or email [email protected]. Our data protection officer is available to address any issues related to personal data handling.